Hardcore Gamer Resource Kit/Hardcore Gamer Resource Kit - Disc 2.iso/Pc/A_C/BBP9611.ZIP/BBP96TS.TXT

Text File | 1996-07-09 | 37KB | 795 lines

Baseball Pro `96 Season Troubleshooting Guide
Revised 7/8/96

Sierra Technical Support provides this documentation as a reference to Sierra
customers using Sierra software products.  Sierra Technical Support makes
reasonable efforts to ensure that the information contained in this
documentation is accurate.  However, Sierra makes no warranty, either
express or implied, as to the accuracy, effectiveness, or completeness of the
information contained in this documentation.

SIERRA ON-LINE, INC. DOES NOT WARRANTY OR PROMISE THAT
THE INFORMATION HEREIN WILL WORK WITH ANY OR ALL
COMPUTER SYSTEMS.  SIERRA DOES NOT ASSUME ANY
LIABILITY, EITHER INCIDENTAL OR CONSEQUENTIAL, FOR THE
USE OF THE INFORMATION HEREIN, INCLUDING ANY AND ALL
DAMAGE TO OR LOST USE OF COMPUTER HARDWARE OR
SOFTWARE PRODUCTS, LOSS OF WARRANTIES, OR LOST DATA BY
THE CUSTOMER OR ANY THIRD PARTY.  NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY SIERRA, ITS EMPLOYEES,
DISTRIBUTORS, DEALER OR AGENTS SHALL CHANGE THE
RESTRICTION OF LIABILITY OR CREATE ANY NEW WARRANTIES.
IN NO CASE SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE
PRICE OF THE SIERRA SOFTWARE PRODUCT.


TABLE OF CONTENTS

SECTION 1 - HARDWARE REQUIREMENTS
SECTION 2 - INSTALLATION PROCEDURES
SECTION 3 - COMMON INSTALLATION PROBLEMS
SECTION 4 - COMMON GAME PROBLEMS
SECTION 5 - TROUBLESHOOTING GENERAL PROTECTION FAULTS
SECTION 6 - SOUND CARD CONFIGURATION AND SOUND ISSUES
SECTION 7 - WINDOWS 95 BOOT DISK INSTRUCTIONS
SECTION 8 - WINDOWS 3.1 BOOT DISK INSTRUCTIONS
SECTION 9 - IF YOU STILL HAVE PROBLEMS

SECTION 1 - HARDWARE REQUIREMENTS

REQUIRED
DX/66
MB RAM (Windows 3.1)
MB RAM (Windows 95) 7168k Free
Double Speed CD ROM drive
26MB Hard drive Space
Windows 3.1 or higher
Sound card w/DAC
640-by 480, 256 color display, 300 pixels/second

RECOMMENDED FOR BEST PERFORMANCE
Pentium 90+
16MB RAM
4x CD-ROM
16-bit Sound card
PCI SVGA
Windows `95

SECTION 2 - INSTALLATION PROCEDURES

Windows 95 Installation

Insert the CD into your CD ROM drive. Wait about 10 seconds, and Baseball
Pro `96 Season should prompt you with a message: "Baseball Pro `96 Season
has not been installed yet. Would you like to install it now?" Select Yes.

You can also install the program by clicking on Start, then Run..., then typing
in D:\SETUP.EXE and clicking OK. (If your CD ROM drive is a letter other
than D, substitute the appropriate drive letter.).

Once you are in the Installation program, select Test Hardware to see if your
computer and its present configuration will be sufficient to play the game. If
your system passes the Hardware Test, click on the Main Menu button, then
click on Install.

Windows 3.1 Installation

Insert the CD into your CD ROM drive. From the Program Manager menu
bar, select File, then Run. In the Command Line Box, type in D:\SETUP.EXE
and click on OK or press Enter. If your CD-ROM drive is a drive other than
D, substitute the appropriate drive letter.


SECTION 3 - COMMON INSTALLATION PROBLEMS

Windows 95

Problem:  Your computer fails the Sound Card test; you cannot hear the voice
and fanfare in the Wave and MIDI tests.
Solution:  Your sound card may be incorrectly configured for DAC (Audio) or
your sound card drivers may not be properly installed or configured for
Windows 95.
Make sure your speakers are turned on and run the Windows mixer program
for your sound card so you can increase its volume levels for MIDI (music)
and DAC (Audio). You should consult your sound card documentation or the
manufacturer for information regarding the correct configuration of your
sound card in Windows 95.

Problem:  Your computer fails the Display test because you are not running in
256 colors,  or your video card does not meet the Pixels-per-second second
Speed requirement for the game.
Solution:  First make sure you are running Windows in 256 colors. Even
though your monitor and video card may be capable of displaying 256 colors,
Windows may not be set up to use this resolution.  Click on the Start button,
select Settings, then Control Panel. Double-click the Display icon. You will
see four tabs: Background, Screen Saver, Appearance, and Settings. Click on
Settings. In the box under Color Palette, it should say 256 Color. If it does not,
click on the down arrow next to the window to view a list of choices, and
select the one that says 256 Color.  You will also notice a slider bar under
Desktop Area for adjusting resolution from 640 by 480 pixels (the lowest
setting) upwards. If your video card failed the initial speed test, try adjusting
the resolution to 640 by 480 pixels. This will decrease the screen resolution
but may improve the speed of your video card.

Problem:  Your computer fails the Memory test; you get a message stating you
do not have enough memory to run Baseball Pro `96 Season.
Solution:  Baseball Pro `96 Season requires a computer with a minimum of  8
MB (8192k) Win `95/ 12 MB Win 3.1 of RAM to run, of which 7168k must
be free. To free up memory in Windows 95, close any and all Windows
programs (including screen savers, wallpaper, virus detection programs, shell
programs like Norton Desktop or Packard Bell Navigator, etc.) that may be
running. On your Taskbar, right-click on the program tab for the program you
wish to shut down, and select Close. Then run Baseball Pro's Setup program
again and try the memory test. If your system still fails the test, consult the
boot disk instructions at the end of this document and create a Windows 95
boot disk for your system. Then boot up with the boot disk, disable any and all
other Windows programs, and start the Setup/Install program again. These
steps should give you enough memory to run the program.


Windows 3.1

Problem:  Your computer fails the Sound Card test; you cannot hear the voice
and fanfare in the Wave and MIDI tests.
Solution:  Your sound card may be incorrectly configured for  Windows 3.1,
or your drivers may not be installed properly. Make sure your speakers are
turned on and run the Windows mixer program for your sound card so you can
increase its volume levels for MIDI (music) and DAC (Audio). Additionally,
make sure you have these drivers listed in the Drivers section of your Control
Panel: Timer, MCI  Midi Sequencer, MCI Sound, MCI Midi Sequencer, and
MCI CD Audio. In addition to these drivers you should have several drivers
specific to your sound card. Check your sound card documentation for the
exact names of these drivers.

Problem:  Your computer fails the Display test because you are not running in
256 colors, or your video card does not meet the Pixels-per-second second
Speed requirement for the game.
Solution:  First make sure you are running Windows in 256 colors. Even
though your monitor and video card may be capable of displaying 256 colors,
Windows may not be set up to use this resolution.

If you've never changed your video display settings in Windows 3.1 before, or
if you are not familiar with the brand and type of video card installed in your
system, then we recommend contacting your system manufacturer or your
video card manufacturer for assistance with changing your Windows video
display driver. The steps below are generic and may not necessarily apply to
your particular video card.

From the Program Manager double-click the Main program group icon, then
select Windows Setup. You will see a dialog box with "Display" "Keyboard",
"Mouse", and "Network". Click on Options, then select Change System
Settings. You will see another dialog box, similar to the previous one. Click
on the down arrow to the right of  "Display" to view a list of video drivers
available to you. Use the scroll bar to scroll up and down the list of drivers.
Select a 256 color driver appropriate for your video card. If you are installing
the driver from floppy disks or some other source, choose "Other Display",
and you will be instructed to type a path to the driver, or to insert the disk with
the drivers into your floppy drive.

Again, if you have any problems changing your video driver and need more
information, consult your Windows documentation, or contact the hardware or
video card manufacturer. Additionally, if you do not seem to have the
appropriate video drivers available to you, you will need to contact the
hardware or video card manufacturer to obtain them.

Problem:  Your computer fails the Memory test; you get a message stating you
do not have enough memory to run Baseball Pro `96 Season.
Solution:  Baseball Pro `96 Season requires a machine with a minimum of 12
MB (12288k) of RAM to run if you are using Windows 3.1. To free up
memory in Windows, close any and all Windows programs (including screen
savers, wallpaper, virus detection programs, shell programs like Norton
Desktop or Packard Bell Navigator, etc.) that may be running. Press <Ctrl>
and <Esc> on the keyboard to bring up the Task List. Highlight any and all
programs other than Program Manager and click on the End Task button.
Then run the Setup program again and try the memory test. If your system still
fails the test, consult the boot disk instructions at the end of this document and
create a boot disk for your system. Start your computer using the boot disk,
disable any and all other Windows programs, and start the Setup/Install
program again.


SECTION 4 -- COMMON GAME PROBLEMS

Problem: The "Crowd Noise" option is grayed out in Windows 3.1.
Solution: Windows 3.1 sound drivers cannot play the high end crowd noise
sample.  The crowd noise
option will only be available when running the game in Windows '95.

Problem: Game will not start and displays an error message indicating an
improper Win32S installation.
Solution: First, delete the directory C:\WINDOWS\SYSTEM\Win32S from
your hard drive. Make sure you ONLY delete the Win32S directory - do not
delete the other directories!  Then, at the C:\WINDOWS\SYSTEM prompt,
type REN W32SYS.DLL W32SYS.OLD to rename the Win32S file. When
done with this process, reinstall the game.  This should install Win32S
correctly on your system and prevent the error message from occurring when
you restart the game. You should also make sure that the following line is in
your SYSTEM.INI  file:

DEVICE=C:\WINDOWS\SYSTEM\WIN32S\W32S.386

Problem: I have no control over my players when playing a game with a
human owned team.
Solution: Change the playcall and manage modes from BASIC to
STANDARD or ADVANCED from the TEAM DATA menu. You can access
the Team Data menu by pressing <Ctrl-D>. If the customer needs more
information on the different modes, they hit F1 to bring up the Baseball Pro
help and lookup modes.

Problem: The frame rate in the batter-pitcher interface is choppy.
Solution: A combination of the following steps should help:
Make a Windows '95 system disk.  See Section 7 for assistance.
Close all programs except for Baseball Pro '96 and Explorer.  Press <Ctrl-Alt-
Del> on the keyboard to bring up the "Close Programs" dialog box.
Set the display to 800x600x256 colors.
Make sure that the batter-pitcher interface window is maximum size.  You
should see a black border on all sides of it.
Change the detail of the graphics from HIGH to NORMAL.
Change the detail of the sound from HIGH to NORMAL.
Update the drivers for your video card.

Problem: I can not use my joystick with the game because I am missing a
joystick driver in the control panel.
Solution: For Windows 3.1x, view the JOYSTICK.TXT file in the
\SUPPORT\JOYSTICK directory on the game CD.  It will outline the
procedure for installing the generic Windows 3.1x joystick driver.

For Windows '95, try installing the driver that comes with Windows `95 via
the Add New Hardware section of the Control Panel.  If this fails to help, the
joystick port is not being recognized by the computer at all.  In this case, you
will want to consult your computer manufacturer for additional assistance.

Problem: When loading an association other than the 2 default associations,
you receive and error "_____caused an invalid page fault in module
BASEBALL.EXE".
Solution: Uninstall Baseball using the Setup program.  Make a boot disk - see
Sections 7 or 8 for assistance with this process - and reboot with it.  Close all
non-essential programs and reinstall Baseball Pro ;96.

Problem: Cy Young, Rookie of the Year and MVP are not awarded at the end
of the season.
Solution: This is caused by looking at the Hall of Fame screen in History
before the end of the playoffs during the first league year.  You cannot regain
the missing awards without starting a new association, but you can start
getting the awards in future years of your current association in this manner:
Go to the \SIERRA\BBPRO96 directory and delete the <ASSNNAME>.EOS
file.  (<ASSNNAME> is the eight letter name for your association.)  Now, do
not look at the Hall of Fame until the end of the current season's playoffs and
all should work fine.

SECTION 5 -- TROUBLESHOOTING GENERAL PROTECTION FAULTS

A General Protection Fault (GPF) is a generic Windows error message than
can occur in any Windows program. Insufficient memory, conflicts between
two or more drivers or programs, or corrupted files can all contribute to GPFs.
This section is broken into three sub-sections. The first are steps that apply to
both Windows 3.1 and Windows 95. The next two sections give steps specific
to Windows 3.1 and Windows 95, respectively.

Windows 3.1 and Windows 95

Create a Windows 3.1 or Windows 95 boot disk. See Sections 7 or 8 for boot
disk instructions.
Disable any and all other Windows programs (if any) that are running prior to
starting the game. This includes all screen savers, wallpaper, etc.
Set your Video Display to 640 by 480, 256 colors. (Consult the steps given for
changing display settings in Section 2 - Common Installation Problems.)

Windows 3.1 Only

Run the DOS command SCANDISK (or CHKDSK /F if you have DOS 6.0 or
previous) command on the hard drive. Correct any hard drive errors (if any are
found), then delete the game and re-install it.
Contact your video card manufacturer or computer dealer to obtain video
driver updates. Outdated video drivers are a common cause of GPFs. You can
also use the generic Microsoft Windows SVGA 256 color video. These drivers
can be downloaded from CompuServe (GO SIERRA), America On-Line
(KEYWORD SIERRA), or the Sierra BBS at 206-644-0112. Look for the file
SVGA.ZIP or SVGA.EXE.
Check your Swap file (also called Virtual Memory) size. From Program
Manager, Double-click on Main, then on Control Panel, then on the 386
Enhanced icon. Click on Virtual Memory, then on Change.  We recommend
setting up an 8 MB, permanent swap file. NOTE: A swap file cannot be
established on a compressed drive! Restart Windows for the swap file changes
to take effect.

Windows 95 Only

Run SCANDISK on your hard drive by clicking Start, then Programs,
Accessories, System Tools, Scandisk. Let Scandisk correct any errors, then
delete the game and re-install it.
Disable Video Acceleration. Click on Start, then Settings, Control Panel.
Double-click the System icon, choose Performance, then Graphics. You
should see a slider bar labeled Hardware Acceleration. Lower the bar a notch
(slide it to the left), then restart Windows when you are prompted and run the
game again. Continue doing this until you cannot lower the bar any more or
the problem is corrected. If this corrects the problem, you should contact your
video card manufacturer to obtain updated video drivers.
Free up memory by lowering your CD ROM Supplemental Cache Size. From
Control Panel, click on System, then Performance, File System. Click on the
tab for CD ROM. Adjust the slider bar for Supplemental Cache Size from
"Large" to "Small", then click on OK.

SECTION 6 - SOUND CARD CONFIGURATION AND SOUND ISSUES

Windows 3.1
In Windows 3.1, the SoundBlaster 16, Pro Audio Spectrum 16, and
compatibles support "Extended FM" in Windows.  SoundBlaster Pro,
SoundBlaster 2.0 and compatibles, use "Base FM" in Windows.  The
Extended and Base FM settings are defined in the MIDI Mapper.  If your
MIDI Mapper is configured incorrectly, you may hear just music and no
voice, or vice versa.  The following MIDI Mapper instructions cover the most
common types of sound card setups.  If you are using a sound card that is not
listed here, please consult your sound card documentation for the correct
MIDI Mapper setup.

SoundBlaster 16, ProAudio Spectrum 16 and compatibles:  Click on Main,
then Control Panel and then on MIDI Mapper.  If you have an option called
Extended FM or something similar, choose it.  Close MIDI Mapper and run
Mixed-Up Mother Goose.  If you don't have this option, you will need to
make a new MIDI Mapper setup.  From the MIDI Mapper screen, click on
New.  Enter a name such as "Extended FM" and then hit OK.  You will be at a
screen with four columns and 16 rows.  Click on the word None in the 3rd
column and the 1st row.  Now click on the small arrow that appears on the
right of this box.  Choose the FM choice or Synthesizer choice.  Do this for
ports 1 through 9.  Then, make sure that the SRC Channel values match the
Dest Channel values (i.e. if the SRC Channel is 10, the Dest Channel should
be 10).  If they are different, change the Dest Channel to match the SRC
Channel by clicking in the Dest Channel box and changing its value.  Click on
OK and close out the MIDI Mapper.  The music and voices should now play
correctly in Mixed-Up Mother Goose.  For further information on the correct
MIDI Mapper configuration for your sound card, please contact your sound
card manufacturer.

SoundBlaster Pro and compatibles:  Click on Main, then Control Panel and
then on MIDI Mapper.  If you have an option called Basic FM or something
similar, choose it.  Close MIDI Mapper and run Mixed-Up Mother Goose.  If
you don't have a Basic FM option you will need to make a new setup.  From
the MIDI Mapper screen, click on New.  Enter a name such as "Basic FM"
and then hit OK.  You will be at a screen with four columns and 16 rows.
Click on the word None in the 3rd column and the 13th row.  Now click on
the small arrow that appears on the right of this box.  Choose the FM choice or
Synthesizer choice.  Do this for ports 13, 14 , 15, and 16.  Click on OK and
close out the MIDI Mapper.  The music and voices should now play correctly
in Mixed-Up Mother Goose.  For further information on the correct MIDI
Mapper configuration for your sound card, please contact your sound card
manufacturer.

Problem:  Starting the game gives you a "Waveout Open" or "Waveout
Prepare Header" error message.
Solution:  The Windows error message you are receiving indicates that your
sound card is in use by another program.  This is occasionally caused by
another sound program taking control in Windows and not sharing the sound
card properly.  Programs like Icon Hear It, Wired for Sound or Packard Bell
Navigator can cause this type of problem. Some screen savers like After Dark
will also access the sound card directly instead of using Windows to produce
sounds. You should disable all programs of this type before playing the game.

Problem:  Using a Pro Audio Spectrum 16, the speech and other digitized
sounds are full of static.
Solution:  This is caused by using the DMA 3 (the 8-bit DMA) for the Pro
Audio portion of the sound card.  Change to DMA 5 or 7 (16-bit DMAs) and
the static should go away.

Problem:  You hear no sound during the game
Solution:   Check to make sure your MIDI Mapper is set up correctly. The
beginning paragraphs of this section give instructions for setting up the MIDI
Mapper for different sound cards. You should also make sure that your sound
card drivers in the Driver section of Control Panel are installed correctly. If
any of the needed drivers are missing from your system, you may not hear
sound. The following drivers are included with Windows 3.1 and should be
present in the Drivers section of Control Panel:

MIDI Mapper
Timer
MIDI Sequencer
Sound

If you are missing any of these drivers, they can be installed by choosing the
Add button in the Drivers window and installing them off of your Microsoft
Windows Installation disks. In addition to these standard Windows drivers,
there should be two or three sound card-specific drivers.  These drivers should
have the name of your sound card in their title. If these are missing, you will
need to reinstall the sound card drivers off of the sound card installation disks.
To check and see if the drivers are installed correctly, open the Media Player
in the Accessories group. Choose Device from the menu, and in the list that
pops down, you should see at least a MIDI Sequencer and Sound listing. If
they are not in the list, even after reinstalling the [MCI] drivers, your drivers
are still not installed correctly and you should contact your sound card
manufacturer for additional help.

If you are still experiencing sound problems, you may need to update your
sound drivers.  If you do not have the current Windows drivers for your sound
device,  you may need to contact the manufacturer of your sound device or
your local hardware supplier for an updated set of sound drivers.  Check your
Windows documentation or your sound device documentation for full
instructions on updating your sound drivers.

Windows 95
To make sure that your sound card is configured correctly in Windows 95,
check the Audio and MIDI settings in the Multimedia section of Control
Panel.  The Audio setting defines what driver will be used to produce digitized
sound (DAC). Speech and sound effects in a game are usually DAC sounds.
The MIDI setting indicates what driver is being used for music playback. The
following examples are for the SoundBlaster 16:

AUDIO: SB16 Wave Out
MIDI for Internal OPL2/OPL3 FM Synthesis

The names of the Audio and MIDI drivers will vary, depending on your sound
card. However, they should be similar to these SoundBlaster 16 drivers. For
complete information (including driver names and installation instructions) on
Windows 95 drivers for your sound card, contact your sound card
manufacturer.

Problem:  You hear no sound during the game
Solution:  This usually occurs when your sound card's Windows 95 drivers
are not installed correctly. See the above paragraphs for information on
checking your Windows 95 sound card drivers.

SECTION 7 - WINDOWS 95 BOOT DISK INSTRUCTIONS

STEP 1
FORMATTING THE DISK
To make a boot disk, you must system format a high density diskette in the A:
drive. This procedure will transfer the "system files" to the disk and allow the
computer to boot up correctly.  The disk must be in the A: drive; the computer
will not boot from the B: drive.

To format a disk in Windows 95, put the disk in the drive, open My
Computer, then right click on the A: icon. From the pop-up menu, select
Format. Under "Format type" select Full; under "Other options", choose Copy
system files. Click on Start.

After the disk is formatted, you must copy the MSDOS.SYS file from the hard
drive to the floppy disk.  To do this, leave the floppy disk in the drive, open
Windows Explorer and find the MSDOS.SYS file in the root of the C: drive.
Right click on the file, then select Send to from the pop-up menu.  Send the
file to the A: drive.

NOTE:  If you don't see the MSDOS.SYS file in Explorer, the file is hidden.
To make the file visible, select View, Options, then Show all files. If you do
not wish the hidden files to remain visible, you can hide them again after
you've made the boot disk by choosing View, Options, Hide files of this type.

STEP 2
LOCATING THE CD ROM DEVICE DRIVER
The CD ROM drive requires a device driver loaded in the CONFIG.SYS file.
This driver must be loaded correctly or you will be unable to access your CD
ROM drive. To make sure that the device driver loads correctly on the boot
disk, look at the CONFIG.SYS on the hard drive and copy the driver line from
there.  To display the CONFIG.SYS, click on the Start button, then choose
Run.  In the command line, type SYSEDIT.  The SYSEDIT window will
appear.  Click on the CONFIG.SYS title bar to display the CONFIG.SYS file.
Look for the line that loads the CD ROM device driver. The line should look
something like this:

DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220
DEVICEHIGH=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220
DEVICEHIGH /L:14652 =C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220

The device driver in your CONFIG.SYS may differ slightly from those listed
above.  Carefully write down the line for use in your boot disk.

If you have a SCSI CD ROM drive, there may be an additional driver in your
CONFIG.SYS that must be loaded for the CD ROM device drivers to load
correctly.  Check your CD drive documentation for more information.

NOTE:  If you cannot find your CD ROM driver in the CONFIG.SYS file,
you may need to look in the CONFIG.DOS file. To access this file, choose
Start, Run, then type NOTEPAD C:\CONFIG.DOS. If you still cannot locate
the driver, check your CD ROM drive documentation or contact the drive's
manufacturer.

STEP 3
LOCATING THE MSCDEX CD ROM EXTENSION (Optional - See Note
below)
NOTE: If your CD ROM drive has native 32-bit Windows 95 drivers, you will
NOT need to load MSCDEX.EXE on your boot disk. If you are unable to
access your CD ROM drive if MSCDEX is not loaded, contact your system
manufacturer or CD ROM drive manufacturer for Windows 95 CD ROM
drivers. In the meantime, you can use these instructions to load MSCDEX in
the AUTOEXEC.BAT file on your boot disk.

In addition to the CD ROM device driver in the CONFIG.SYS, your CD
ROM drive requires MSCDEX, the Microsoft extension for CD ROM drives.
If this extension is not loaded correctly in the AUTOEXEC.BAT, you will be
unable to access your CD ROM drive.  To make sure that MSCDEX loads
correctly on the boot disk, use SYSEDIT to look at the AUTOEXEC.BAT on
your C: drive and copy the MSCDEX line from there.  It should look
something like this:

\DOS\MSCDEX /D:MSCD001
LH C:\DOS\MSCDEX /D:MSCD001
LOADHIGH /L:14429 C:\DOS\MSCDEX /D:MSCD001

The MSCDEX line in your AUTOEXEC.BAT may differ slightly from the
ones above. Carefully write down the line for use in your boot disk.

If you cannot find the MSCDEX line in the AUTOEXEC.BAT file, then most
likely you do not need to load it to access your CD ROM drive in Windows
95. Skip this step and continue to Step 4.

STEP 4
CREATING THE CONFIG.SYS FILE
To create the CONFIG.SYS file on the boot disk, choose Start, Run, then type
NOTEPAD A:\CONFIG.SYS in the command line field. This will start the
Windows Notepad program. In the new Notepad screen, enter the following
lines:

DEVICE=C:\WINDOWS\HIMEM.SYS
DOS=HIGH,UMB
FILES=30
BUFFERS=20

Add the CD ROM device driver as you wrote it down in the "Locating the CD
ROM Device Driver" section.  The device driver should look something like
this:

DEVICEHIGH=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220

Save the file by clicking on File, Save.  Close Notepad by clicking on File,
Exit.

STEP 5
CREATING THE AUTOEXEC.BAT FILE
To create the AUTOEXEC.BAT file on the boot disk, choose Start, Run, then
type NOTEPAD A:\AUTOEXEC.BAT in the command line field. This will
start the Windows Notepad program. In the new Notepad screen, enter the
following lines:

@ECHO OFF
\
SET COMSPEC=C:\COMMAND.COM
PROMPT SIERRA BOOT DISK $_$P$G
PATH=C:\;C:\WINDOWS\COMMAND;C:\SIERRA

If your CD ROM drive requires the MSCDEX CD-ROM extension, add the
line loading MSCDEX that you wrote down in Step 3

Save the file by clicking on File, Save.  Close Notepad by clicking on File,
Exit.

STEP 6
REBOOT THE COMPUTER AND RUN THE GAME
Leave the disk in the drive and restart the computer by clicking on Start, Shut
Down., then Restart the computer. The computer will now re-boot with the
boot disk. When Windows 95 restarts, start Baseball Pro `96 Season.


SECTION 8 - WINDOWS 3.1 BOOT DISK INSTRUCTIONS

IMPORTANT NOTE: Please read the entire instructions prior to starting at
Step 1.

STEP 1
FORMATTING THE DISK
To make a boot disk, you must system format a high density diskette in the A:
drive. This procedure will transfer the "system files" to the disk and allow the
computer to boot up correctly.  The disk must be in the A: drive; the computer
will not boot from the B: drive. At a DOS prompt, type the FORMAT
command as follows:

FORMAT A: /S <ENTER>

If you get a "Bad command or file name" error message, type:

PATH=C:\DOS <ENTER>

Then retype the FORMAT command above.  If you receive the error again,
the MS-DOS FORMAT command may not be on your system, or it may have
been renamed.  Programs such as PC Tools and Norton Disk Utilities
sometimes rename the FORMAT command to prevent accidental loss of data.
If you are using a program of this type, check your documentation to find out
how to format a SYSTEM DISK, then proceed to Step 2.

STEP 2
LOCATING THE CD ROM DEVICE DRIVER
The CD ROM drive requires a device driver loaded in the CONFIG.SYS file.
This driver must be loaded correctly or you will be unable to access your CD
ROM drive. To make sure that the device driver loads correctly on the boot
disk, look at the CONFIG.SYS on the hard drive and copy the driver line from
there.  To display the CONFIG.SYS, type the following at a DOS prompt:

<ENTER>
EDIT CONFIG.SYS <ENTER>

The CONFIG.SYS file will display on the screen. Look for the line that loads
the CD ROM device driver. The line should look something like this:

DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220
DEVICEHIGH=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220
DEVICEHIGH /L:14652 =C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220

The device driver in your CONFIG.SYS may differ slightly from those listed
above.  Carefully write down the line for use in your boot disk.

To exit the CONFIG.SYS, press the <ALT>, <F>, then <X> keys.

If you have a SCSI CD ROM drive, there may be an additional driver in your
CONFIG.SYS that must be loaded for the CD ROM device drivers to load
correctly.  Check your CD drive documentation for more information.

NOTE:  If you cannot locate the driver in your CONFIG.SYS file, check your
CD-ROM drive documentation, or contact the drive's manufacturer.

STEP 3
LOCATING THE MSCDEX CD ROM EXTENSION
In addition to the CD ROM device driver in the CONFIG.SYS, your CD
ROM drive requires MSCDEX, the Microsoft extension for CD ROM drives.
If this extension is not loaded correctly in the AUTOEXEC.BAT, you will be
unable to access your CD ROM drive. To display the AUTOEXEC.BAT, type
the following at a DOS prompt:

<ENTER>
EDIT AUTOEXEC.BAT <ENTER>

The AUTOEXEC.BAT file will display on the screen. Look for the line that
loads MSCDEX. It should look something like this:

\DOS\MSCDEX /D:MSCD001
LH C:\DOS\MSCDEX /D:MSCD001
LOADHIGH /L:14429 C:\DOS\MSCDEX /D:MSCD001

The MSCDEX line in your AUTOEXEC.BAT may differ slightly from the
ones above. Carefully write down the line for use in your boot disk.

To exit the AUTOEXEC.BAT, press the <ALT>, <F>, then <X> keys.

STEP 4
LOCATING THE SOUND CARD DRIVERS
Many sound cards have drivers or initialization lines that must be loaded in
the AUTOEXEC.BAT or CONFIG.SYS.   Some sound cards that require
these drivers or initialization routines are the SoundBlaster 16, MAD16 and
the Aria 16.

Section 10 contains the sound card lines for many common sound cards.
Check to see if your sound card is on the list.  If it is, you will need to add the
appropriate lines to the AUTOEXEC.BAT and/or CONFIG.SYS on your boot
disk.  If your sound card is not listed, you should check your documentation
for information on what needs to load in the AUTOEXEC.BAT and
CONFIG.SYS.

STEP 5
CREATING THE CONFIG.SYS FILE
To create the CONFIG.SYS file on the boot disk, type the following at a DOS
prompt:

<ENTER>
<ENTER>
EDIT CONFIG.SYS <ENTER>

This will display the blank (usually blue) screen of the DOS Editor. Enter the
following lines:

DEVICE=C:\WINDOWS\HIMEM.SYS
DOS=HIGH,UMB
FILES=30
BUFFERS=20

Now add the CD ROM device driver as you wrote it down in the "Locating
the CD ROM Device Driver" section above. The device driver should look
something like this:

DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220

If you need to load any sound card drivers, copy them from the "Sound Cards"
section now.  The following example lines are for the SoundBlaster 16:

DEVICE=C:\SB16\DRV\CTSB16.SYS /UNIT=0 /BLASTER=A:220 I:5 D:1
H:5
DEVICE=C:\SB16\DRV\CTMMSYS.SYS

Save the file by pressing <ALT>, <F>, then <S>.  Exit the file by pressing
<ALT>, <F>, then <X>.

STEP 6
CREATING THE AUTOEXEC.BAT FILE
To create the AUTOEXEC.BAT file on the boot disk, type the following at a
DOS prompt:

<ENTER>
<ENTER>
EDIT AUTOEXEC.BAT <ENTER>

This will display the blank (usually blue) screen of the DOS Editor. Enter the
following lines:

@ECHO OFF
\
SET COMSPEC=C:\COMMAND.COM
PROMPT SIERRA BOOT DISK $_$P$G
PATH=C:\;C:\DOS;C:\SIERRA
\DOS\SMARTDRV 512

Now add the MSCDEX line as you write it down in the "Locating the
MSCDEX CD ROM Extension" section.  For example:

\DOS\MSCDEX /D:MSCD001

If you need to run any sound card initialization programs or load any drivers,
copy them from the "Sound Cards" section now.  The following example lines
are for the SoundBlaster 16:

SET BLASTER=A220 I5 D1 H5 T6
SET SOUND=C:\SB16
SET MIDI=SYNTH:1 MAP:E
\SB16\SB16SET /M:220 /VOC:220 /CD:220 /MIDI:220 /LINE:220
\SB16\DIAGNOSE /S

Save the file by pressing <ALT>, <F>, then <S>.  Exit the file by pressing
<ALT>, <F>, then <X>.

STEP 7
REBOOT THE SYSTEM AND START WINDOWS
Reboot your system by depressing the <RESET> button on your computer or
by using the <CTRL>, <ALT>, <DEL> key sequence on your keyboard.
When you are at a C:\ prompt, type WIN /3 to start Windows.


STEP 8
CREATE A CLEAN WINDOWS ENVIRONMENT
You should make sure that all screen savers, virus scans, and sound-related
Windows programs (Icon Hear It, Wired for Sound, etc.) are disabled before
starting your game. In addition, if you are using an alternate Windows desktop
like Norton Desktop or PC Tools, disable this and use standard Program
Manager

Also, make sure you have a swap file set up that is at least 8 MB permanent or
16 MB temporary.  You can check your swap file settings in the 386Enhanced
icon in the Control Panel.

SECTION 9:  CONTACTING SIERRA FOR FURTHER ASSISTANCE

Sierra On-Line has a full library of help documents available electronically.
You can download them from the following sources:

America On-Line: Use keyword SIERRA and choose "Software Libraries",
then "Troubleshooting Guides & FAQ's"
CompuServe: Use go SIERRA, choose "The Sierra On-Line Forum", then
search the "Help Documents" library.
Go to our home page on the World Wide Web  at http://www.sierra.com and
follow the on-screen information.

Additionally, you can get your document via our automated faxback service.
Call [phone], choose to use the automated technical support system
and follow the voice instructions provided.  You will be faxed a catalog of all
of the documents that we have to offer and you will then be able to get the
documents you need.  If you prefer, you can also fax us at [phone]
with your document request.

If you prefer to get assistance from a technician, Sierra Technical Support will
be happy to assist you.  All of the online services listed above are staffed by
Sierra technicians.  Additionally, you can send e-mail to [e-mail].

Additionally, a Sierra Technical Support Support request form has been
enclosed in case you wish to contact us via fax or U.S. mail.  Simply fill it out
and return it to us.  Our fax number is [phone] and our mailing address
is:

Sierra On-Line Technical Support
PO Box 85006
Bellevue, WA  98015-8506

For phone assistance, you can reach Sierra Technical Support at (206) 644-
4343 between 8:00 am and 4:45 pm, Monday through Friday.  Please try to be
at your system or have a copy of a Microsoft Diagnostics (MSD) report from
it when you call.

If you are in Europe, please contact our office in England. The Customer
Service number is (44) 1734-303171, between 8:00 am and 5:00 pm, Monday
through Friday.   The BBS number is (44) 1734-304227 and the fax number
is (44) 1734-303201.  Customer Service can also be reached at the following
address:

Sierra On-Line Limited
Brewery Court
The Old Brewery
Theale, Reading, Berkshire
RG7 5AJ UNITED KINGDOM

Thanks for choosing Sierra!